Failing differential and Polaris says it’s normal please help!

[Papa Hoc]

Thanks to all that take the time to read this and any help or support will be amazing. To shorten and simplify my 25 Ranger 1500 with less than 240 miles on it as metal in the rear differential oil, developed a loud clank on and off the throttle that was settled at first, and you can actually see the CV joints moving up and down in the differential, indicating the carrier bearings are loose. I have waited more than a month for an appointment to get this fixed and then got a call saying that it’s OK and normal. Can anybody check to see if they can duplicate axle shaft movement in the differential by rocking the vehicle with the left rear tire while it’s in park? You should see zero movement of that shaft up and down. I suspect all of you that reply and are not having issues we find its rock solid there and they do not move. That would support my case you guys I am literally 30 days not being able to use it and now being told to pick it up broken and Washington state lemon law will apply if I’m forced to pick it up in the situation that it’s in. I really don’t wanna go through that. I’d rather have the Ranger and have it working right. Please help and thank you.

 

[vm2]

Good morning mine lift up and down also. also had the clunk it was the axles on mine . I could rock it back and forth and it would clunk. let off gas and clunk. I investigated and found that my diff was full and that my axles at diff would move up and down at diff. I'm a mechanic thought that was strange . I re torqued the axles and clunk went away . that was at 400 miles its now sitting at a little over 1300 miles now with no problems.