- #1
Thread Owner
As some of you know, our machine turned right when sitting still and was difficult to drive. I somewhat corrected the issue by adjusting the toe then repositioning the steering wheel so we could at least drive it.
It took a while to get the updated parts, but I just picked it up from the dealer and the windshield is a much better fit and the steering is night and day difference. complete steering unit was replaced. We had two other issues in that the 35inch valor wheels and tires would not balance. And when I say...wouldn't balance, they would shake the balancer so bad it would shut down. We worked with the dealer and Valor to address the issue and after 3 months of waiting on a new batch of tires, they sent 4 new ones already balanced. We weren't happy about 3 trips back to the dealer and trying to balance 12 different tires to get 2 for the front, but in the end, Valor absolutely stood behind their product and made it right. This has been a 4-month process to get the machine where we could actually use it but maybe this information will help others speed up the process if they have issues.
The flashing buttons on the ride command unit was the other issue and is a known issue with Polaris, but they still do not have a fix.
It took a while to get the updated parts, but I just picked it up from the dealer and the windshield is a much better fit and the steering is night and day difference. complete steering unit was replaced. We had two other issues in that the 35inch valor wheels and tires would not balance. And when I say...wouldn't balance, they would shake the balancer so bad it would shut down. We worked with the dealer and Valor to address the issue and after 3 months of waiting on a new batch of tires, they sent 4 new ones already balanced. We weren't happy about 3 trips back to the dealer and trying to balance 12 different tires to get 2 for the front, but in the end, Valor absolutely stood behind their product and made it right. This has been a 4-month process to get the machine where we could actually use it but maybe this information will help others speed up the process if they have issues.
The flashing buttons on the ride command unit was the other issue and is a known issue with Polaris, but they still do not have a fix.

