Class action law suit for drive train clunks/ unacceptable noise after the sale?

[Papa Hoc]

Good morning to all. I have just picked up the Ranger from the dealer number two stating the noise you can hear at the rear differential is normal. This noise was not present when new, and had it been I would have not purchased it, and I don't think I am alone. This noise is coming from the rear differential and can be actually felt if your hand rests on the case or yoke. A snap/ clunk/ tick noise that develops with time is simply an interaction between two components where a gap exists, or where one component shifts or moves under load against another.

While this may never develop into a break down, it cheapens the vehicle feel and gives the sense of lack of reliability.

Polaris does not like to give numbers publicly, and they are far from transparent in virtually every way when it comes to information. No actual sales figures are offered by Polaris as to how many Ranger 1500's have been sold, service bulletins are guarded secrets when they are readily available to automotive/ truck owners, and trying to get specific info from Polaris is met with avoidance. They refuse to actually explain what the noise really is, why it develops AFTER THE SALE, or what effect it may have on long term reliability. Keep in mind, they are only on the hook for a year- in my case I have lost 2 months of use- I have a 10 month warrant essentially.

Polaris charged us the same money as a 2026 F150 4X4 nicely equipped- Thats a lot of money to have Polaris's "extreme duty" side by side clunking every time you touch the gas. Keep in mind, just 20 of us represent $1 million in sales for Polaris.

I am wanting to know how many owners are unhappy enough they would consider a class action suit? I am ignorant to how they work but would look into it if enough owners are unhappy.

I attempted to attach a video, but it was too large. Anyone that wants it can send me a message with an email and i will forward it.

Please respond if interested. If I am the only one that it bugs this much I may just file a complaint with our A.G in Washington state.

Thanks for taking the time. Greg H

 

[jj46]

The only people that make money in class action suits are the attorneys. You're much better off handling this 1:1. I would file a complaint with the BBB and the AG. No offense, but every time there is a known problem with a machine/vehicle, people on the forums start talking about class action suits. I can predict for you what a judge would likely say... Does this issue prevent you from using your machine to its advertised ability? No? Dismissed. Then you get the bill from your attorney for a lot more than what the machine cost you. If you hate the machine that much, cut your losses and get rid of it, I don't think anyone here would think less of you for doing so. It's a crap spot you're in... but again, sometimes you can get traction with the BBB.

 

[Weather Man]

Your money ahead just trading for another brand if truly dissatisfied rather than getting a lawyer. Getting a lawyer just drags out forever an experience you aren't happy with.

 

[Big Red]

It sucks that you have this problem, it obviously really frustrates you. That said I agree with the statements above. If you sue for axle noise the only ones that will win are the lawyers.

 

[Northwoods Ranger]

Follow the Money !