- #1
Thread Owner
Has anyone here managed to actually activate RIDE COMMAND+ with an Android phone on their Ranger XD? If so, any associated tips/tricks?
No matter what I attempt, I get the "Device is not eligible" error message, immediately followed by the "Something went wrong" alert on my phone.
Next, I am going to borrow an iPhone and try that. Sure seems I know more on this topic than my dealer at this point, but my machine will be back there in a week or two for some other work.
Thanks!
No matter what I attempt, I get the "Device is not eligible" error message, immediately followed by the "Something went wrong" alert on my phone.
- 2025 RANGER XD 1500 NorthStar Edition Ultimate
- Confirmed the RIDE COMMAND+ module is physically installed on my XD - and it appears to be properly connected to the harness
- Confirmed my RIDE COMMAND+ "free" trial is underway via my account info on the app
- Confirmed my account is synced to my Ride Command Display under the GENERAL --> Account ID menu on my XD
- Confirmed my Ride Command Software on my XD's display is current
- Tried many times with (3) different Android phones (one quite new, one ~1 year old, and one ~2 years old) - each with updated Polaris app, each with correct account logged in
- Tried all different combinations of phone Bluetooth/Hotspot/Tethering phone options with all different combinations of Accessory On/Ignition On/Running - with and without soft booting the Ride Command Display
- Tried multiple different locations, outdoors, with good cell signal and solid GPS connectivity
Next, I am going to borrow an iPhone and try that. Sure seems I know more on this topic than my dealer at this point, but my machine will be back there in a week or two for some other work.
Thanks!