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Clunk discussion

Just joined the forum…first one ever. Also my first Polaris, and likely my last because of this clunking $50k machine and the lack of consistent response from Polaris that would illustrate any shred of integrity.

For my first-ever post, I’ll start by saying thank you to previous posters on behalf of the likely thousands of viewers-only who have come here for guidance on this Polaris screw up. It is much appreciated, and I’ll reciprocate by sharing my experience so others can decide if they want to go down the same path.

I also have the clunk that occurs when pressing on/off the gas; basically any change in forward/rearward force on the drivetrain that would typically suggest a u-joint. Since the sound goes away temporarily each time the machine is jacked up, it can’t be the u-joints since they don’t change position during that process. My dealer said they never heard of the issue, and I didn’t want them using my machine to learn. So, I bought the Rhino 2.0 axles from Super ATV.

Unfortunately, they (assuming best intent here) must have based their axle description on other models. They say twice that the shaft has been “massively increased”, assuming over stock, and clearly say later they are larger than stock. That is 100% false. The majority of the stock Polaris shaft is 1.304”, while the Rhino is 1.038”. To be fair, the Polaris shaft necks down at the boots to 1.026”. Measuring there only, which some might challenge that being an accurate representation, the Rhino increase is only 1.2% over stock. In my opinion, that is hardly “massive” and would have prevented me from making this purchase…especially when weight is also considered. The stock shaft weighs 15lbs 4oz, while the Rhino weighs 14lbs 10oz. The box also clearly states “Made in China”. Do with that what you will.

When I very politely pointed out the description error to Super ATV, I was told a return would have “a minimum 25% restocking fee”. Why should I pay for their misrepresentation? Anyway…I’m not here to bash that company, though it defies logic to not take care of a new customer who can afford a $50k machine. I mean, have they even considered the future revenue stream from customizations? Apparently not.

Long story short (too late) the clunking sound is much reduced during a two-mile test drive after install, but starting to return at about the same pace as OEM after each reinstall during troubleshooting. No loctite yet…waiting on delivery of the primer.

Personally, I will never buy another product from Super ATV, and would not suggest the Rhino 2.0 axles as a solution to this issue.
 
Just joined the forum…first one ever. Also my first Polaris, and likely my last because of this clunking $50k machine and the lack of consistent response from Polaris that would illustrate any shred of integrity.

For my first-ever post, I’ll start by saying thank you to previous posters on behalf of the likely thousands of viewers-only who have come here for guidance on this Polaris screw up. It is much appreciated, and I’ll reciprocate by sharing my experience so others can decide if they want to go down the same path.

I also have the clunk that occurs when pressing on/off the gas; basically any change in forward/rearward force on the drivetrain that would typically suggest a u-joint. Since the sound goes away temporarily each time the machine is jacked up, it can’t be the u-joints since they don’t change position during that process. My dealer said they never heard of the issue, and I didn’t want them using my machine to learn. So, I bought the Rhino 2.0 axles from Super ATV.

Unfortunately, they (assuming best intent here) must have based their axle description on other models. They say twice that the shaft has been “massively increased”, assuming over stock, and clearly say later they are larger than stock. That is 100% false. The majority of the stock Polaris shaft is 1.304”, while the Rhino is 1.038”. To be fair, the Polaris shaft necks down at the boots to 1.026”. Measuring there only, which some might challenge that being an accurate representation, the Rhino increase is only 1.2% over stock. In my opinion, that is hardly “massive” and would have prevented me from making this purchase…especially when weight is also considered. The stock shaft weighs 15lbs 4oz, while the Rhino weighs 14lbs 10oz. The box also clearly states “Made in China”. Do with that what you will.

When I very politely pointed out the description error to Super ATV, I was told a return would have “a minimum 25% restocking fee”. Why should I pay for their misrepresentation? Anyway…I’m not here to bash that company, though it defies logic to not take care of a new customer who can afford a $50k machine. I mean, have they even considered the future revenue stream from customizations? Apparently not.

Long story short (too late) the clunking sound is much reduced during a two-mile test drive after install, but starting to return at about the same pace as OEM after each reinstall during troubleshooting. No loctite yet…waiting on delivery of the primer.

Personally, I will never buy another product from Super ATV, and would not suggest the Rhino 2.0 axles as a solution to this issue.
why dont u dispute the charges on your credit card that will get their attention
 
FirstPolaris
Thanks for your post, it was very well thought out and you provided a lot of detail. I do not have the "clunk" but certainly sympathize with those of you that do. I hope you find a solution to the issue that allows you to enjoy your XD rather than regret it. Most here agree that Polaris has done a horrible job taking ownership of this issue and providing a acceptable resolution for those that have the problem.
 
I have a 2025 Ranger XD 1500 Northstar Ultimate with around 1000 miles. I had a RZR Pro XP and JD Gator with belt drives and lots of slop in the drivetrain. I got into the habit of always applying the brake with the left foot, raising the rpms slightly and slowly letting off the brake to avoid the severe clunk that would occur otherwise. I do the same thing out of habit on my Ranger and have never had a problem with the "clunk". Would this also work for those who have the clunk being discussed? Not a solution obviously but helped me avoid hearing the clunk on my other machines.
 
I have a 2025 Ranger XD 1500 Northstar Ultimate with around 1000 miles. I had a RZR Pro XP and JD Gator with belt drives and lots of slop in the drivetrain. I got into the habit of always applying the brake with the left foot, raising the rpms slightly and slowly letting off the brake to avoid the severe clunk that would occur otherwise. I do the same thing out of habit on my Ranger and have never had a problem with the "clunk". Would this also work for those who have the clunk being discussed? Not a solution obviously but helped me avoid hearing the clunk on my other machines.
I don't believe they're one in the same.
 
why dont u dispute the charges on your credit card that will get their attention
You’re right about that! Unfortunately, it wouldn’t be defensible in small claims court if SATV pursued it. I’m fairly confident a judge would rule in favor of SATV’s stated policies…the same policies I personally feel they are now hiding behind to avoid accountability. Are their actions shady? I think so. Did they openly deceive? A judge could say no, since the Rhino is technically .012” larger than the most narrow section of the OEM axle. Notify Websters…SATV defines that as “massive” 😂

Funny…I just found a Yamaha forum on which SATV seems quite active, promising posters “I’ll take care of you buddy” after being charged a fee to get a warranty replacement of the Rhinos. It was nice to see them get shut down after telling someone an OEM replacement is also made in China. That person posted a photo of the box clearing reading Made in USA.

Are they active on this forum too, or do xd owners not qualify for the same attention?
 
I don't believe they're one and the same.
Agree…Mine isn’t the same, since it isn’t localized to takeoff. I start up an incline…clunk. I crest the hill and momentum shifts…clunk. I’d swear it was a u-joint, but the clunk goes completely away for a couple of miles after removal/reinstall of the axles. Then it returns and slowly gets louder until people start asking what’s up.
 
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