Clunk discussion

[Clubin]

Lol. I mean it’s not funny, but I had the exact same thing happened with a new set of axles that the dealer installed. I had to remove them and open up the circle clips.

My pics from October 8 I was a long ways from home too.

 

[Rockotoby]

Just think what might have happened if you were doing 60 miles per hour. Polaris started a case with a Case number that I can call in about this situation to see if and when they come up with a solution. I called in for the first time to see if my dealer was updating the case. I didn't find this out, but I told her everything and she said she entered it all and asked if I wanted a tech to call me about it, and I never received a call yet. I know it's only been a couple of days, but it will be interesting.

 

[oneal]

Just think what might have happened if you were doing 60 miles per hour. Polaris started a case with a Case number that I can call in about this situation to see if and when they come up with a solution. I called in for the first time to see if my dealer was updating the case. I didn't find this out, but I told her everything and she said she entered it all and asked if I wanted a tech to call me about it, and I never received a call yet. I know it's only been a couple of days, but it will be interesting.

This is the exact momentum I hoped for when I started this thread. If everyone that has the clunk would do the same as you Polaris will likely do something.
Thanks for letting us know

 

[Rockotoby]

I just hope Polaris is watching this thread. Or it should be on a billboard.

 

[Clubin]

Just think what might have happened if you were doing 60 miles per hour. Polaris started a case with a Case number that I can call in about this situation to see if and when they come up with a solution. I called in for the first time to see if my dealer was updating the case. I didn't find this out, but I told her everything and she said she entered it all and asked if I wanted a tech to call me about it, and I never received a call yet. I know it's only been a couple of days, but it will be interesting.

The way the axles are designed by length they can’t come completely out.

 

[Rockotoby]

Mine looks like it's all the way out. this is with the suspension sitting on its own weight. If the suspension would drop, like after a hill or bump, it would even be worse.

 

[oneal]

Mine looks like it's all the way out. this is with the suspension sitting on its own weight. If the suspension would drop, like after a hill or bump, it would even be worse.

Need to either spread or replace the circlip on the end of the axle. As Clubbin stated I don't believe it can come completely out without unbolting the bearing housing from the a-arms

 

[Clubin]

Need to either spread or replace the circlip on the end of the axle. As Clubbin stated I don't believe it can come completely out without unbolting the bearing housing from the a-arms

You are 100% correct it can’t come out any more than that.

 

[Clubin]

Yep. Again. Changed this axle last week. I opened up the inner clip good too. But it popped out. Always drivers side. Maybe 5 miles on this axle.

 

[Big Red]

Dear Polaris..........WTF!!

Why does it seem to be so hard for you to figure the "Axle Clunk" and related axle problems out?
Why can't you and your dealers get on the same page with the problem and provide a resolution?
Why do you insist on pissing off customers that bought the most expensive rig you sell? Do you think people with $50K for a SXS grow on trees?
This isn't your first rodeo so man up and be the cowboy instead of the clown!

Sincerely,
Your irritated customers

 

[Rockotoby]

Dear Polaris..........WTF!!

Why does it seem to be so hard for you to figure the "Axle Clunk" and related axle problems out?
Why can't you and your dealers get on the same page with the problem and provide a resolution?
Why do you insist on pissing off customers that bought the most expensive rig you sell? Do you think people with $50K for a SXS grow on trees?
This isn't your first rodeo so man up and be the cowboy instead of the clown!

Sincerely,
Your irritated customers

Mine was both sides

 

[Clubin]

Dear Polaris..........WTF!!

Why does it seem to be so hard for you to figure the "Axle Clunk" and related axle problems out?
Why can't you and your dealers get on the same page with the problem and provide a resolution?
Why do you insist on pissing off customers that bought the most expensive rig you sell? Do you think people with $50K for a SXS grow on trees?
This isn't your first rodeo so man up and be the cowboy instead of the clown!

Sincerely,
Your irritated customers

X2. Well put.

I put the axle back in I just replaced the boot on. That one never popped out.

 

[nh 1500 owner]

Mine goes in next week both sides see what happens

 

[oneal]

Dear Polaris..........WTF!!

Why does it seem to be so hard for you to figure the "Axle Clunk" and related axle problems out?
Why can't you and your dealers get on the same page with the problem and provide a resolution?
Why do you insist on pissing off customers that bought the most expensive rig you sell? Do you think people with $50K for a SXS grow on trees?
This isn't your first rodeo so man up and be the cowboy instead of the clown!

Sincerely,
Your irritated customers

Agree with everything except including the dealerships, their hands are tied.

 

[Rocklong]

There is a rubber oring on the axles after the splines. You have to really hammer the axle in to get it to seat all the way because the oring puts pressure on it. I installed a new axle and thought it was seated two or three times then the last time I tore it apart I got the axle perfectly straight and hit it with a hammer and it fully seated and never popped out again.

 

[Clubin]

There is a rubber oring on the axles after the splines. You have to really hammer the axle in to get it to seat all the way because the oring puts pressure on it. I installed a new axle and thought it was seated two or three times then the last time I tore it apart I got the axle perfectly straight and hit it with a hammer and it fully seated and never popped out again.

Yes. That could be an issue some of us may encounter. The rear axles are good in a way that you can see from the rear if they are fully seated. Unfortunately this wasn’t my issue.

 

[Rockotoby]

The way the axles are designed by length they can’t come completely out.

Just think what might have happened if you were doing 60 miles per hour. Polaris started a case with a Case number that I can call in about this situation to see if and when they come up with a solution. I called in for the first time to see if my dealer was updating the case. I didn't find this out, but I told her everything and she said she entered it all and asked if I wanted a tech to call me about it, and I never received a call yet. I know it's only been a couple of days, but it will be interesting.

Ok, a guy by the name Mike, finally called me back. He said he was following up on me wanting someone to call me back about my case. So I explained my case again and he said he would run it up the channels. He kept telling me he wasn't an engineer, but he was still concerned about wanting everyone to be happy about Polaris. To make a long story short, he was just appeasing me because I asked for a call. As many times as he said he wasn't a decision maker, I realized he was just doing what he was told. Very unhappy with POLARIS yet.

 

[Clubin]

Ok, a guy by the name Mike, finally called me back. He said he was following up on me wanting someone to call me back about my case. So I explained my case again and he said he would run it up the channels. He kept telling me he wasn't an engineer, but he was still concerned about wanting everyone to be happy about Polaris. To make a long story short, he was just appeasing me because I asked for a call. As many times as he said he wasn't a decision maker, I realized he was just doing what he was told. Very unhappy with POLARIS yet.

Unfortunately that’s the game. Unless it’s a safety concern which this mostly isn’t. It could be argued it is. But the design of the axles won’t allow them to completely come out. So all that’ll happen is you’ll looose your drive.

I’m not happy about it either but these are the things we find as customers that the mfg makes better as the models get updated.

 

[Jay B]

So if a rear axle pops out the front can still drag you home, right? Or does that not work for some reason?

 

[Clubin]

So if a rear axle pops out the front can still drag you home, right? Or does that not work for some reason?

It is drivable, you would need to lock the rear diff. I would strongly discourage this though. Every time I’ve ever had an axle pop out I’ve been able to shove it back in after spitting out a few choice words.